Europæiske ERV, part of the international insurance group ERGO, has selected Sentia as its future partner and IT provider.
Europæiske ERV is Denmark’s largest and oldest travel insurance company. Following a tender process, the company selected Sentia as its new partner for hosting, operations, maintenance and support of its IT infrastructure.
Over the next three years, Sentia will assume overall responsibility for the most important applications in Europæiske ERV’s IT landscape, with services spanning advisory, operations and security.
A modern and scalable IT platform
The decision followed a need to renew both hardware and software across Europæiske ERV’s IT infrastructure. The company therefore faced a choice between investing in a new in-house setup or partnering with an external provider capable of managing the infrastructure across multiple areas.
“We chose the latter, and Sentia stood out because they can provide a strong end-to-end setup. It gives us a modern platform with high operational reliability, increased automation, scalable capabilities and continuous updates and development of the systems. At the same time, we see a strong fit in Sentia being both an international player and firmly rooted in Denmark.”
- David Kraul, Nordic COO, Europæiske ERV.
A hybrid cloud setup built around business needs
The solution combines public cloud services and is designed to support Europæiske ERV’s requirements for scalability, reliability and ongoing development.
The agreement combines:
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Public Cloud
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Private Sentia Cloud
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Backup as a Service (BaaS)
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Managed network services, including firewall and WiFi
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Application Performance Monitoring
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Overall responsibility for the most important applications in Europæiske ERV's IT landscape
The setup enables selected workloads to move to the public cloud, while workloads that are not yet suited for cloud-native environments can remain on private infrastructure.
"The agreement with Europæiske ERV underlines the need for a partner like Sentia that can move selected workloads to the public cloud while allowing workloads that are not yet ready for cloud-native applications to remain where they are. This is fully aligned with our strategy of acting as a trusted partner, and we very much look forward to the collaboration."
- Jakob Høholdt, Managing Director, Sentia Danmark
Security and compliance as key requirements
The insurance industry is subject to strict compliance requirements, making security and documented processes important considerations in the selection of an IT partner.
Sentia’s ISO 27001 certification was therefore an important parameter in the decision. The international information security management standard places extensive requirements on areas such as risk management, governance and documentation of processes.
The partnership provides Europæiske ERV with an IT platform designed to combine operational stability, scalability and security while supporting the company’s continued development.
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