A cloud solution provider can bring many benefits to a business, handling project needs from concept to installation to support. However, when sourcing a cloud solution provider, careful research is paramount, as to make a mistake could end up costing both your business and your compliance reputation.
Ask yourself the following questions:
Q. Do you have former experience with the provider?
Q. Does someone in your network have relations with the provider?
Q. What recommendations are out there and what do they entail?
Aside from the above considerations, above all, it pays to investigate their IT compliance and data governance, along with their accordance to regulations and international standards of IT services. However, such research can be overwhelming, with each regulation as complex and comprehensive as the next.
Quality assessment standards to look for
Pay strict attention to ISO/IEC 27001, as it assesses the risk profile of an individual organisation, with the secure implementation of security measures and control procedures relevant to the organisation. This certification ensures that a high standard of quality is maintained, emphasising the engagement of top management and proactive decision-making on what procedures to be implemented and how.
- ISAE type 1. An outline of the organisation's controls.
- ISAE type 2. Shows the effectiveness of controls since implementation.
Quality Assurance Specialist, skilled in IT Service Management, IT Strategy, Management, and Project Coordination with seasoned professional specialization in ITSM/ISMS/Business excellence including Risk Management.
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